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IT Helpdesk
About Us
We are a group of student and staff
employees who assist students, faculty, and
staff with computer related questions and
problems. We help to resolve issues with
hardware, software, networking, viruses,
security, and connection issues. We also
provide assistance with setting up email
accounts and connecting from home.
The
IT Helpdesk is located in the
University Computer Center (UCC), which is
located at the corner of Douglas and Oakwood
next to Carter Field.
Click here
to see our location on the map.
How To Contact Us
The IT Helpdesk is staffed Monday through
Friday from 8:15am to 7:00pm. Our phone number
is 419-530-2400. You can also log a request by
clicking
here.
Use your UTAD username and password to login.
If you call 419-530-2400 and voice
mail answers, leave your name, a telephone number
where you can be reached, lab or office location if
applicable and reason for calling.
Please keep in mind that answering
incoming calls take the highest priority followed by
voicemail then e-mail. Voicemail and e-mail
are checked periodically throughout the day.
General News
-
Routers, switches, hubs, and network bridges,
wired or wireless, cause significant problems with the
residence halls' network efficiency. Students
who have this equipment will be blocked from network
access until the aforementioned equipment is
removed.
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Suggested
computer specs
Helpful Links
Links To Help Keep Your Computer Clean
Connecting to the network
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Last Updated:
Wednesday, February 15, 2006 |
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